Refund Policy

At Indian Matches ID, we prioritize customer satisfaction. Our refund policy is designed to address user concerns transparently and fairly.

• Refunds are applicable only for technical issues or errors caused by the platform.
• If a contest is canceled due to unforeseen circumstances, entry fees will be refunded to your account wallet.
• Refunds are not applicable for user errors, such as incorrect team selection or missed deadlines.

If you believe you qualify for a refund, please follow these steps:

1. Contact our support team at support@indianmatchesid.in.
2. Provide all relevant details, including your username, contest ID, and the issue encountered.
3. Our team will review your request and respond within 3-5 business days.